Delivery Policy

At WENNLOCK GIFT SHOP, we understand that timely delivery is important, especially when your gift is meant for a special moment. We work hard to ensure your order arrives safely and conveniently.

1. Delivery Locations

We currently provide delivery services within Ghana, including:

  • Accra
  • Tema
  • Kumasi
  • Other locations as available

Delivery availability may vary depending on location.

2. Processing Time

Orders are usually processed within 1–2 business days after payment confirmation.

Customized or personalized gifts may require additional processing time.

3. Delivery Timeframes

Estimated delivery times:

  • Accra and surrounding areas: 1–3 business days
  • Other regions in Ghana: 3–7 business days

Delivery times may vary due to holidays, weather conditions, or courier delays.

4. Delivery Charges

Delivery fees depend on:

  • Customer location
  • Order size
  • Delivery method selected

Applicable delivery charges will be communicated before order confirmation.

5. Recipient Information

Customers must provide accurate recipient details, including:

  • Full name
  • Phone number
  • Delivery address
  • Preferred delivery date (where applicable)

6. Failed Deliveries

If delivery cannot be completed due to incorrect information, an unavailable recipient, or refusal to accept the package, additional delivery charges may apply.

7. Order Tracking

Where available, customers may receive delivery updates through phone, email, or messaging platforms.

8. Contact Us

For delivery enquiries:

WENNLOCK GIFT SHOP
159, Odartey Wellington Street, Near Poly Clinic, South Industrial Area, Accra, Ghana
Phone: +233560203561
Email: wenn@wennlockgift.com

Shopping Cart